Essential job functions include, but are not limited to the following Gathering and analyzing business requirements Working with clients to understand their needs, goals and objectives. Creating presentations, proposals, and statements of work Developing presentations, proposals, and other collateral that articulate the value of the proposed solution and how it meets the

Carry a minimum of 10 tickets with a suggested range of 12 20 tickets being held at any given time. Enter your time daily into time tracking system Quick review and assignment of requests as they come into the system Effective troubleshooting through data gathering in email, phone calls and remote sessions for verification of what is happening into the system. Escalation

Drive retention, growth, and ROI of the most strategic and complex customers by maintaining a deep understanding of their business objectives and goals and understanding how the company's products and solutions can help achieve them Develop ROI models to be communicated throughout the customer life cycle Understand the broad macro and micro economic environment for each o

Successfully set up new and used multi functional output products, and printers in our in house shop environment Troubleshoot and recondition used equipment for rental and resale Ability to change tasks based on the priority and availability of equipment Attend training classes for certification on vendor models and retain information to increase knowledge and efficiencie

Enter, track, and schedule delivery for all orders processed within the assigned Branch(es) Ensure that all order and contract paperwork is in compliance with Company policies and procedures Set up and maintain all master data records for customers processed within assigned branch(es) Review and pre edit orders to be submitted to the National Account Customer Care Center

Responsible for onsite installation, maintenance and repairs of Ink Jet Print equipment Communicate clearly and professionally with customers to handle requests efficiently; convey technical information in an easily understood manner; exceed customer expectations regularly Identify urgent situations that require additional actions to satisfy the customer's needs including

Responsible for onsite installation, maintenance and repairs of Ink Jet Print equipment Communicate clearly and professionally with customers to handle requests efficiently; convey technical information in an easily understood manner; exceed customer expectations regularly Identify urgent situations that require additional actions to satisfy the customer's needs including

Professionally represent the company as responsive, reliable, and customer oriented technically proficient, cost effective and timely service of the Konica Minolta High Volume Production Line. Install, service and troubleshoot all printing and scanning issues of all production systems. Develop and maintain effective relationships with customers and fellow employees. Follo

You will seek out new customers and partner with existing ones by offering a variety of solutions to improve their business and take exceptional care of your clients. You will conduct outbound calling every day to set face to face appointments, ensuring outstanding customer service though regular follow ups, reporting regularly to a branch office. You will establish and s

Conduct client network evaluations of the print fleet, produce business reviews of the documented environment for clients Exhibit a high degree of enthusiasm for customer service and relationship building Perform fleet assessments, create reports and proposals for MPS opportunities. Use a consultative sales approach to assess business impact of managed print solutions, id

Set up new and refurbish used equipment, through the diagnosis, repair and update to current revision/modification levels, Analog and Digital copier and peripheral units. Test and adjust to specifications as outlined utilizing test charts, fixtures technical manuals, general and specialty hand tools. PC utilization to flash/update products as necessary. Maintain a neat an

You will seek out new customers and partner with existing ones offering targeted solutions to improve their businesses using a consultative sales approach. You will conduct outbound calling every day to set face to face appointments and meet with clients, reporting daily to a branch office. You will learn and demonstrate the benefits of all Konica Minolta products, servic

Ensure that all lease contract documents follow Company policies and procedures Review installed transactions for accuracy and release to the funding sources for booking Create manual invoicing and spreadsheets for big hit transactions Work closely with internal and external customers to ensure Konica Minolta is paid as quickly as possible Respond to customer inquiries Pr

Meeting and growing revenue goals for assigned accounts Planning and budgeting sales and business development opportunities, including supporting local sales and service teams Create and deliver presentations, documentation, and detailed financial reports to dealers and their clients Negotiation and maintenance of sales or service contracts Mastery of consultative selling

You will seek out new customers and partner with existing ones offering targeted solutions to improve their businesses using a consultative sales approach. You will conduct outbound calling every day to set face to face appointments and meet with clients, reporting daily to a branch office. You will learn and demonstrate the benefits of all Konica Minolta products, servic